Returns

RETURN POLICY

 

Last updated 20/05/2020

 

 

Thank you for your purchase. We are sorry to see you on this page however if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

 

RETURNS

 

All returns must be postmarked within 7 days of the delivery date. All returned items must be in new and unused condition, with all original storage pouches/boxes etc.

EXCEPTIONS    

 

For defective or damaged products, (highly unlikely as all items are thouroughly checked before postage, however we appriciate that damage can occur in transit) please contact us to arrange a refund or exchange. (same return process)

 

RETURN PROCESS

 

To return an item, please contact us to arrange shipping information and reason for return, place the item securely in its original packaging and suitable mail container, and mail your return to the address that will be provided to you.

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 7 days from the receipt of your item to process your return.

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at: 

ausmither20@gmail.com